Privacy & Information Use
Welcome to Commercial Tree Group. We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy outlines how we collect, use, and protect information from users who visit our website and those who engage our services.
Personally Identifiable Information
refers to any information that identifies or can be used to identify, contact, or locate an individual. This includes name, address, phone number, email address, and service request details. This does not include anonymous data or demographic information not connected to an identifiable individual.
Information We Collect
We may collect basic user information from all Visitors. For Authorized Customers, we may collect name, email address, phone number, property or service address, service details such as tree removal, trimming, emergency services, and any information submitted through contact forms.
Who Collects the Information
In addition to our direct collection, third-party service providers such as payment processors, hosting services, and analytics providers may collect information necessary to perform their services.
We do not control how these third parties use such information, but we require them to handle it responsibly.
How We Use Your Information
We use collected information to provide and manage our tree services, respond to inquiries and service requests, improve our website and services, and send updates, service-related communication, or promotions if opted in.
Information Sharing
We may share information with subcontractors or service providers strictly to deliver our services or when required by law.
We do not sell or share mobile numbers or personal data for marketing purposes. Users may opt out of communications at any time.
Data Storage and Security
Your information is securely stored and accessible only to authorized personnel.
We implement industry-standard security measures including encryption where appropriate. However, no online system is 100% secure, and we cannot guarantee absolute protection.
User Choices and Rights
You have the right to access your data, correct inaccurate information, request deletion of your data, and opt out of communications.
To make a request, contact us at +1 888-464-9177
Cookies
We use cookies to improve user experience, analyze website traffic, and store preferences.
You may disable cookies in your browser, but some features of the Site may not function properly.
Log Data
We may collect technical data such as IP address, browser type, pages visited, and date and time of visits.
This helps us improve performance and user experience.
Third-Party Access
Some partners or vendors may access limited data only when necessary to perform services on our behalf. Their use of data is governed by their own privacy policies.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
Legal Compliance
We may disclose information when required by law or to protect our rights, safety, and property.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
External Links
Our Site may contain links to other websites. We are not responsible for their privacy practices.
Mobile Information
We do not share or sell mobile phone numbers or SMS consent data with third parties for marketing purposes.
Contact Us
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Commercial Tree Group
+1 888-464-9177
